Terms of service
SHIPPING POLICY AND INSTRUCTIONS
Shipping & Handling
Regular Delivery: All orders are shipped via USPS unless otherwise requested. UPS Ground delivers within 3-7 business days.
Express Delivery: All express and priority shipping costs will vary depending on location, weight and service type.
International Orders: For all orders shipped outside the United States, shipping and handling charges will vary per order. Shipping time will vary dependent upon destination and shipping service provided and/or requested. Customs charges, such as, but not limited to, customs duties, brokerage fees and/or taxes, and excise/luxury taxes are the responsibility of the the customer and most often, will be asked for upon delivery of product. For questions regarding this charges, please contact your local or government customs offices. All international orders will be shipped UPS Worldwide Express with expected charges from $20.00 through $60.00.
Customer Service & Contact Information: Please call 1-440-461-9667 and we will be happy to assist you.
Customer assistance is available Monday through Friday from 9:00 am until 5:00 pm Eastern Standard Time.
Puppy Paws, Inc. Cleveland, Ohio 44124
TERMS & CONDITIONS